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The Power to Translate is Now Inside for Salesforce!

Make your Salesforce Knowledge Base and Documents Multilingual

Lingotek's cloud-based translation and localization platform gives you the power to build a consistent, up-to-date, multilingual software application.

 

 

What is Salesforce?

Salesforce is a customer relationship management (CRM) tool that helps companies track and monitor sales and marketing activities.

Strengths

As one of the early players in the market, Salesforce has evolved into a popular knowledge base management platform.

What can our connector do?

The Lingotek-Salesforce connector can automate the translation for knowledge base articles, and make Document repositories multilingual. The Lingotek-Salesforce cloud-based translation connector gives you the power to build consistent, up-to-date content with our fully integrated translation management system.

Key Features

  • Rebuild multilingual knowledge base articles quickly and painlessly
  • At the article level, manage translation and publishing of knowledgebase articles
  • Choose between machine translation and human translation workflows
  • Once translated, users can select the language to view the article in
  • Professionally translate the field sets of your choice
  • Preview translations prior to publication

Key Benefits

  • Bring content to global users by automatically publishing completed translations to your knowledge base
     
  • Leverage/reuse translations from other connected systems.
     
  • Save training and licensing fees. Translators can rebuild knowledge base pages simply by completing a translation. Lingotek rebuilds each translated page behind the scenes - as soon as it is finished.
     
  • Reduce administrative costs. Salesforce administrators can manage translation for many languages in one Salesforce application. 
     
  • Reach a wide client base. Display content in users’ native language with a simple language switcher (available on each multilingual page).
     
  • Translate more content. Professionally translate field sets and field set labels to keep forms standardized and fully translated.
     
  • Get granular coverage. Quickly and easily identify and translate the field set labels of your choice.
     
  • Save overhead costs. Automate most of the PM process with a Lingotek workflow; choose default assignees, languages, and more.
     
  • Get convenient follow up. Automatic email alerts notify the next assignee when a new task is ready.
     
  • Translate into new languages. Easily translate your site into new languages by adding the desired language to your site.

Screenshots 

From the Article Management page, you can

  • Bulk select documents
  • Choose target language(s) (for translation)
  • Send articles to translation

Lingotek Inside Salesforce

Language Selector

View any page in your native language with the language selector at the top of the page.

Lingotek Inside Salesforce

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See How It Works

The Massive Benefits of Cloud-Based Translation Management System

Language is social. It connects people and ideas. But what happens when it stops connecting, slows down, and goes offline? What happens when your global audience is left in the dark because your translations are stuck in someone’s inbox? 

With the Translation Network, Lingotek makes your content accessible to your customers globally. By connecting your company with our technology and translators, we connect your ideas with the world. Lingotek makes going global possible.

Cloud Based Translation is Faster, Easier & More Efficient 
Lingotek revolutionized the translation industry with its cloud-based networked translation technology. With Lingotek, you get an enterprise-grade, end-to-end solution that you control. Bring your translation workflow into the 21st century and get out from under the old-school, on-premise, traditional IT, and proxy architectures that slow you down and increase your costs with budget-busting implementation processes and ongoing maintenance.

Agile Software That Offers Scalability and Responsive IT
Our next-generation technology continuously delivers multilingual content and scalability to meet your increasing needs for more content, storage, and translation management. Lingotek’s cloud-based technology can extract large amounts of data and scale to any project size on the fly. With our agile software, Lingotek can be more responsive and can match your evolving requirements with fast IT. 

Seamless Integration With Your Applications
Seamless integration with your enterprise applications and our translation management system lets you upload source content for translation, have it automatically translated, and download the translated content back into your original application.

Automated Workflows Put Your Translations on Autopilot
Put your translations on autopilot with customizable workflows that let you trigger actions throughout the project lifecycle. From notifying a reviewer when a translation is ready for review, to reporting project status to an external system, the Lingotek rules engine brings AI-like capabilities to your workflow.    

Continuous, Real-Time Collaboration for Round-the-Clock Translation
With a vast network of translators working in our powerful cloud-based translation management system, you get continuous, round the clock translation and real-time collaboration.

Centralized File Management Gives You Control Over Your Content
Out-of-the-box integrations with popular CMS, CRM, marketing automation, knowledge bases, and social business software means your information resides in your system, giving you visibility, access, security, and control of your files and information.

Scalable File Storage to Match Your Growth
Our cloud-based Translation Network offers scalability that auto-scales to increased volume levels, without no additional charge for more file storage. It  can scale as your usage grows. 
 
Secure Your Information With Controlled Access to Files
Content stored in the Lingotek cloud is fully secured and kept private to your organization. Role-based authorization ensures that users only see information if they have been granted access by your project administrator.

 

About Lingotek

Lingotek's Translation Network is the only cloud-based solution to connect all your global content in one place, giving you the power to manage your brand worldwide. Our industry-leading technology pairs with the best enterprise applications to continuously push dynamic multilingual content in real time to all of your global markets. Lingotek is based in Lehi, Utah -- known as Silicon Slopes, and is funded by Signal Peak Ventures and In-Q-Tel.

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