Language Quality Evaluation

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Language Quality Evaluation

The Industry’s First & Only Tech Solution for LQE

Contact Me Download the Solution Sheet Language Quality Services Become a Partner

What We OfferLingotek - Language Quality Evaluation

Trying to assess translation quality requires a lot of time, effort, and money. Even the most globalization-savvy enterprises with internal localization departments, still resort to spreadsheets and labor-intensive manual processes to evaluate translation quality.There are no tools on the market to create or administer a quality program at scale, until now. Introducing Lingotek’s integrated, tech-enabled solution for linguistic quality evaluation (LQE).

Integrated Quality Evaluation & Reporting

Lingotek’s Linguistic Quality Evaluation (LQE) solution ensures the delivery of high-quality translation by integrating quality evaluations and reporting inside its cloud translation management system (TMS). Lingotek’s tech-enabled LQE solution makes managing quality at scale easier and more automated for enterprises that rely on several language vendors and multiple linguists. The Lingotek LQE app produces customer-accessible data and reports so you no longer have to question whether or not you’re getting what you’ve paid for with regard to translation quality.

Customizable Solutions for your Quality Program

Creating and setting up a quality program can be challenging and time consuming. The Lingotek LQE streamlines, automates, and integrates the process. Our technology allows customization of the core components needed to create a best-in-class quality program:

  • Choose an industry standard (DQF, LISA, etc.) or create your own program.
  • Define error types, categories, and severities.
  • Build dynamic scorecards for scoring by content type, domain, connector, etc.
  • Establish a standardized word count (e.g. 1000 words) as a baseline for comparing quality scores of documents of different lengths.
  • Manage versions when adjustments are made to any setting in the program.
  • Create a quality program(s) that can be applied to future projects.
  • Execute quality evaluation during translation.
  • Provide a feedback mechanism for scoring and grading translation quality.
  • Analysis and reporting on quality over time.

Language Quality Evaluation - Program SettingsAdding Quality Evaluation to Workflows

Once your quality program is created, we’ll work with you to make adjustments to your workflows to incorporate your LQE program into the translation process. Your linguists will work within the pre-defined standards of your quality program and will be continuously evaluated on the quality of completed translations.

Linguist Feedback

A critical component of a good LQE program is providing feedback to linguists so they can adjust future translations accordingly. Typically, this is done weeks after the translations have been completed. In the meantime, your linguists will continue to make the same mistakes until they receive the feedback. With Lingotek LQE, linguists can download a quality report for their translations in real time, giving them the immediate feedback that leads to higher translation quality:

  • Reduce the communication burden between you, project managers and/or quality managers.
  • Allow linguists/translators to immediately review errors and comments to improve future quality on your projects.
  • Identify areas of improvement and future training topics.

Data to inform strategic decision making

Language Quality Evaluation - Quality Issue by TypeLanguage Quality Evaluation - Quality Issue by Type

Lingotek’s LQE app gives you the data you need to make strategic decisions around your globalization efforts, including:

  • Visibility into what defines a quality translation.
  • Data to analyze trends and spot common mistakes.
  • Reporting on quality scores over time, and the ratio of pass/fail grades.
  • The ability to filter by quality scores for all documents in a project and filter to see only those failing to meet your quality standard.

Contact Me Download the Solution Sheet Language Quality Services Become a Partner

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